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Email outage a 'wake-up call' around emergency preparedness - Auckland Acting Mayor

Author
Newstalk ZB,
Publish Date
Fri, 13 Nov 2026, 1:02pm
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Auckland's Acting Mayor says the Microsoft outage should be a wake-up call for New Zealand. 

Organisations including Auckland Council and Retail NZ began reporting problems with the company’s software including cloud-based services like Outlook and Copilot more than five hours ago. 

Microsoft says its attempts to fix the outage have not worked as expected and it's now testing a new fix. 

Desley Simpson told Kerre Woodham digital outages are the type of disaster event we should prepare for as a country. 

She says Norway recently had a preparedness campaign specifically on what to do if mobile or internet services went down. 

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