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Anthropic cracking down on users abusing Claude chatbot

Author
Newstalk ZB,
Publish Date
Mon, 2 Nov 2026, 6:12pm
The Podcast on iHeartRadio
(Photo by Matteo Della Torre/NurPhoto via Getty Images)

AI giant Anthropic has launched changes to its usage policy - by banning users who use 'abusive' language to its Claude chatbot.

Last month, it updated its terms of service to stop Claude from helping users to create bioweapons or sell illegal drugs, as well as potentially suspending accounts that go too far with 'abusing' the chatbot.

University of Otago AI ethicist James Maclaurin says Anthropic is potentially worried about the AI chatbot experiencing cruelty.

"That sounds like they take their models to have feelings like you and I do... it's odd, we live in strange times." 

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